Privacy Policy
Privacy Policy
Kinxsound Connect
Operated by Kinxsound Worldwide BV
VAT: BE 0794.314.786
Owner/CEO: Jasper Coninx
Last updated: 22/09/25
1. Who We Are
- This Privacy Policy explains how Kinxsound Worldwide BV ("we", "us", "our") collects, uses, and protects personal data in connection with the Kinxsound Connect platform.
- Kinxsound Worldwide BV is the data controller for personal data processed via Kinxsound Connect.
- Contact: info@kinxsound.com / info@kinxsound.be
2. Data We Collect
- From Requesters: name, email, phone number, and request details submitted through the Platform.
- From Dealers: business name, VAT/company number, contact details, country, and listing information.
- Technical Data: IP address, browser type, device information, and usage logs.
- Cookies and Tracking Data: collected through cookies and similar technologies (see Section 5).
3. How We Use Data
- To connect Requesters with Verified Dealers.
- To verify Dealers and manage accounts.
- To process validation fee, membership fee, and additional payments from Dealers.
- To operate, maintain, and improve the Platform.
- To send newsletters, marketing emails, and promotions.
- To prevent fraud, ensure security, and comply with legal obligations.
4. Legal Basis for Processing
- Performance of a contract: enabling connections between Requesters and Dealers, and processing Dealer fees.
- Consent: for marketing emails and the use of non-essential cookies.
- Legitimate interest: ensuring security, preventing fraud, and improving the Platform.
- Legal obligations: complying with applicable laws and regulations.
5. Cookies & Tracking
We use cookies and similar technologies to provide, analyze, and improve the Platform.
Types of cookies:
- Essential cookies: necessary for the proper functioning of the Platform.
- Analytics cookies: to understand how the Platform is used and improve performance.
- Marketing cookies: to deliver relevant advertising and track marketing effectiveness.
You can manage cookie preferences through the cookie banner and your browser settings.
6. Sharing of Data
- Requester data is shared only with the Verified Dealer(s) they choose to contact.
- Dealer data (such as company name, country, and listings) is displayed on the Platform.
- We may share data with carefully selected third-party service providers, such as hosting, cloud, and email providers, who process data strictly on our behalf and in compliance with GDPR.
- We do not currently sell personal data to third parties. It is possible that this may change in the future, and our Privacy Policy will be updated accordingly.
7. Data Retention
- We keep personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
8. User Rights
Under GDPR, users have the following rights:
- Access: request a copy of the personal data we hold about you.
- Rectification: request correction of inaccurate or incomplete data.
- Erasure: request deletion of your personal data, subject to legal limitations.
- Restriction: request limitation of processing in certain cases.
- Portability: request transfer of your data to another service provider.
- Objection: object to certain processing, including direct marketing.
- You can withdraw consent at any time (e.g., unsubscribe from marketing emails).
- Requests to exercise these rights can be sent to info@kinxsound.com / info@kinxsound.be.
9. Children
- Kinxsound Connect is intended for users aged 18 and older.
- We do not knowingly collect or process personal data from minors under 18 years of age.
- If we become aware that personal data from a minor has been collected, we will delete it promptly.
10. Security
- We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
- However, no system can be guaranteed to be 100% secure.
11. Complaints
- Users may contact us at info@kinxsound.com / info@kinxsound.be with any questions or concerns about this Privacy Policy.
- Users also have the right to lodge a complaint with the data protection authority in their country of residence or employment.
12. Changes to This Policy
- We may update this Privacy Policy from time to time.
- The most current version will always be available on our website.
- Significant changes will be communicated to users by email or through the Platform where appropriate.