Privacy Policy
Kinxsound Connect
Operated by Kinxsound Worldwide BV
VAT: BE 0794.314.786
Owner/CEO: Jasper Coninx
Last updated: 19/12/2025
1. Who We Are
This Privacy Policy explains how Kinxsound Worldwide BV (“we”, “us”, “our”) collects, uses, and protects personal data in connection with the Kinxsound Connect platform.
Kinxsound Worldwide BV is the data controller for all personal data processed via Kinxsound Connect.
Contact details:
info@kinxsound.com
info@kinxsound.be
2. Data We Collect
We may collect the following categories of personal data:
From Requesters
- Name
- Email address
- Phone number
- Request details submitted through the Platform
From Partners
- Business name
- VAT or company number
- Contact details
- Country
- Listing and profile information
Technical Data
- IP address
- Browser type
- Device information
- Usage logs
Cookies and Tracking Data
- Data collected through cookies and similar technologies
3. How We Use Data
We use personal data for the following purposes:
- To connect Requesters with Verified Partners
- To verify Partners and manage user accounts
- To operate, maintain, and improve the Platform
- To send newsletters, marketing emails, and promotional communications
- To prevent fraud, ensure security, and comply with legal obligations
4. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Performance of services to enable connections between Requesters and Partners
- Consent, for marketing communications and non-essential cookies
- Legitimate interest, including platform security, fraud prevention, and service improvement
- Legal obligations, to comply with applicable laws and regulations
5. Cookies and Tracking
We use cookies and similar technologies to provide, analyze, and improve the Platform.
Types of cookies we use:
- Essential cookies – required for the Platform to function properly
- Analytics cookies – used to understand usage and improve performance
- Marketing cookies – used to deliver relevant advertising and measure marketing effectiveness
You can manage your cookie preferences through the cookie banner and your browser settings.
6. Sharing of Data
We may share personal data in the following ways:
- Requester data is shared only with the Verified Partner(s) the Requester chooses to contact
- Partner data (such as company name, country, and listings) is displayed publicly on the Platform
- Data may be shared with carefully selected third-party service providers who process data strictly on our behalf and in compliance with GDPR
We do not currently sell personal data to third parties. If this changes in the future, this Privacy Policy will be updated accordingly.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
8. User Rights
Users have the following rights regarding their personal data:
- The right to access their data
- The right to rectify inaccurate data
- The right to erase personal data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time (for example, by unsubscribing from marketing emails)
Requests can be submitted via:
9. Children
Kinxsound Connect is intended for users aged 18 and older.
We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly.
10. Security
We implement reasonable technical and organizational measures to protect personal data.
However, no system can be guaranteed to be completely secure.
11. Complaints
If you have concerns about how your personal data is handled, you may contact us at:
info@kinxsound.com
info@kinxsound.be
You also have the right to lodge a complaint with the relevant data protection authority.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
The most current version will always be available on our website. Significant changes may be communicated via email or through the Platform.