Terms & Conditions

‍Kinxsound Connect

Operated by Kinxsound Worldwide BV
VAT: BE 0794.314.786
Owner/CEO: Jasper Coninx

Last updated: 21/10/25

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1. Who We Are
  • These Terms & Conditions govern the use of the Kinxsound Connect platform, operated by Kinxsound Worldwide BV ("Kinxsound", "we", "us", "our").
  • By accessing or using the Platform, you agree to be bound by these Terms & Conditions.
2. Definitions
  • “User”: Any individual or business accessing or using the Platform, including Requesters and Partners.
  • “Requester”: A User submitting a request for audiovisual equipment via the Platform.
  • “Partner” or “Verified Partner”: A business User verified and approved to list professional AV gear on the Platform.
  • “Listing”: Equipment offered for sale on the Platform by a Verified Partner.
  • “Verification”: The process by which Kinxsound Worldwide BV checks Partner eligibility before granting Verified Partner status.
3. Eligibility
  • The Platform is intended for Users aged 18 and older.
  • Partners must be legally registered businesses with a valid VAT or company number.
  • The Platform is strictly limited to professional audiovisual equipment and not for consumer gadgets or general goods.
4. Use of the Platform
  • Kinxsound Connect is a connection platform that enables Requesters to contact Verified Partners.
  • The Verified Partner badge confirms that the Partner has passed Kinxsound Worldwide BV’s checks, but it does not guarantee the Partner’s reliability, financial stability, or product quality.
  • Kinxsound Connect is not a party to any contract, negotiation, payment, delivery, or dispute between Users.
5. User Conduct
  • All Users must act professionally and respectfully in all interactions on or through the Platform.
  • Prohibited conduct includes:
    • Spam, harassment, or abusive language.
    • Fake or misleading requests or listings.
    • Fraudulent behavior or attempts to scam other Users.
    • Listing stolen, counterfeit, or misrepresented equipment.
    • Breach of privacy, including misuse of contact details obtained via the Platform.
    • Requesters may only use Partner contact details for the relevant request, unless the Partner provides explicit consent for further use.
    • Partners may only list equipment they legally own and have in their own stock. Consignment stock is permitted provided it is physically held in the Partner’s own stock and under their control.
6. Privacy & Data
  • Personal data is processed in line with our Privacy Policy, available on the Platform.
  • Requester data will only be shared with the Verified Partner(s) they choose to contact.
  • Partner data (such as business name, country, and listings) is displayed publicly on the Platform.
7. Liability Disclaimer

Kinxsound Worldwide BV accepts no liability whatsoever for:

  • Failed or cancelled deals, fraud, or scams.
  • Defective, delayed, or undelivered equipment.
  • Misrepresentation or disputes between Users.
  • Losses resulting from reliance on the Verified Partner badge.
  • Technical errors, downtime, bugs, or data loss on the Platform.
  • Cross-border issues including customs, import/export restrictions, or taxes.
  • All Users use the Platform at their own risk.
8. Termination & Suspension

Kinxsound Worldwide BV may suspend or permanently remove a User’s account at its discretion in the event of:

  • Submission of false or misleading information.
  • Fraudulent or prohibited Listings or Requests.
  • Harassment, abuse, or spam.
  • Breach of these Terms & Conditions.
9. Marketing Communications
  • Users may receive newsletters, marketing emails, and promotional communications from Kinxsound Connect.
  • Users can unsubscribe from marketing communications at any time by using the unsubscribe link in the emails or contacting us directly.
10. Updates to These Terms
  • Kinxsound Worldwide BV reserves the right to update or amend these Terms & Conditions at any time.
  • Changes will be notified to Users via email or through the Platform.
  • Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.
11. Governing Law & Jurisdiction
  • These Terms shall be governed by and construed in accordance with Belgian law.
  • Any disputes shall be submitted exclusively to the courts of Belgium.
  • These Terms are drafted in English. In case of translation, the English version prevails.